Privacy Policy

Last Updated: November 2026

At Anarah (“we”, “our”, or “us”), accessible from our website, protecting your personal information and maintaining your trust is at the core of everything we do. This Privacy Policy explains how we collect, use, process, and safeguard your information when you browse our store, sign in to your account, or place an order.

1. Information We Collect

When you shop with Anarah or create an account, we collect only the information necessary to fulfill your order and provide a seamless shopping experience:

• Personal & Delivery Details: Your full name, billing address, shipping address, PIN code, email address, and phone number provided during checkout.
• Google Account Sign-In Data: If you choose to sign in using Continue with Google, we receive your verified email address, basic profile name, and profile avatar from Google solely to authenticate your account and automatically link your past and future orders.
• Order & Device Data: Products purchased, order timestamps, wishlist items stored locally on your device, and basic browser cookies required to maintain your shopping cart session.

2. Payment Processing & Security (Razorpay)

We use Razorpay as our authorized third-party payment gateway to process all online payments, including UPI, Credit/Debit Cards, NetBanking, and Wallets.

• Zero Card/UPI Storage on Our Servers: Anarah does not collect, store, or have access to your credit/debit card numbers, CVV, UPI PINs, or banking passwords.
• PCI-DSS Compliance: All payment transactions are encrypted and processed directly on Razorpay’s secure servers, which adhere to the stringent standards of PCI-DSS (Payment Card Industry Data Security Standard). For more details, you may review Razorpay’s Privacy Policy.

3. How We Use & Share Your Information

We never sell, rent, or trade your personal data to marketers. Your data is shared strictly with essential service partners required to complete your purchase:

• Logistics & Courier Fulfillment (Delhivery): Your name, delivery address, PIN code, and phone number are shared with our logistics partner, Delhivery, to dispatch your package, generate your AWB tracking number, and deliver your order safely.
• Account & Order Updates: To display your live order status and AWB tracking number inside your My Account dashboard and send transactional order confirmations.
• Legal Compliance: When required by applicable Indian law, court order, or governmental regulation.

4. Cookies & Browser Storage

We use essential first-party cookies and browser storage (`localStorage`) to keep your shopping cart active, save your wishlist preferences, and maintain your logged-in account session. You can clear your browser cookies at any time through your browser settings.

5. Contact & Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, if you have any questions about this Privacy Policy, wish to request deletion of your account data, or have a grievance regarding your order, please reach out to us: